Privacy Policy

1. Who we are

Dubai Blocks LLC is a company established in the United Arab Emirates, operating a manufacturing facility in the Ras Al Khaimah Investment Zone (RAKEZ). For privacy-related questions, you can contact us using the details in Section 12 below.

2. Scope

This policy applies to information we process when you visit our website, subscribe to updates, submit forms (for example contact, careers, or product enquiries), communicate with us by email or phone, or otherwise interact with us online in ways that involve personal data.

3. Information we may collect

Depending on how you interact with us, we may collect:

• Identity and contact details: name, job title, company name, email address, phone number, and postal or project address you provide.
• Communication content: messages, attachments, and technical metadata associated with emails or form submissions.
• Usage and technical data: IP address, general location derived from IP, browser type, device type, pages viewed, referring URLs, and timestamps, collected through cookies and similar technologies where applicable.
• Recruitment information: CV, employment history, and other details you submit when applying for roles.

4. How we use your information

We use personal information to:

• Respond to enquiries, provide quotations, and manage customer and supplier relationships.
• Process and evaluate job applications and communicate about recruitment.
• Send newsletters or marketing communications where you have opted in, or as permitted by law.
• Operate, secure, and improve our website and internal business processes.
• Comply with legal obligations, enforce our terms, and protect our legitimate interests.

5. Legal bases and UAE privacy law

We process personal data in line with applicable laws in the UAE, including the Federal Decree-Law No. 45 of 2021 regarding the Protection of Personal Data (and related regulations), where they apply. Depending on the activity, processing may be based on your consent, performance of a contract, our legitimate interests (such as operating a secure website and responding to enquiries), or compliance with legal requirements.

6. Sharing and disclosure

We do not sell your personal information. We may share data with service providers who assist us (for example hosting, email delivery, analytics, or IT support) under appropriate confidentiality and security arrangements. We may also disclose information if required by law, to protect rights and safety, or in connection with a business transfer subject to safeguards.

7. International transfers

Our operations are primarily in the UAE. If we transfer personal data outside the UAE, we will take steps consistent with applicable law to ensure an adequate level of protection.

8. Retention

We retain personal information only as long as needed for the purposes described in this policy, including to satisfy legal, accounting, or reporting requirements, unless a longer period is required or permitted by law.

9. Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, or misuse. No method of transmission over the internet is completely secure; we encourage you to use secure channels when sending sensitive information.

10. Your rights

Subject to applicable law, you may have rights to access, correct, delete, or restrict processing of your personal data, to object to certain processing, to withdraw consent where processing is consent-based, and to lodge a complaint with a relevant data protection authority where available.

To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

11. Cookies

We may use cookies and similar technologies to remember preferences, measure site performance, and understand how visitors use our website. You can control cookies through your browser settings; some features may not work correctly if cookies are disabled.

12. Contact us

For privacy requests or questions about this policy:

• Email: info@dubaiblocks.com
• Phone: +971 50 821 9528
• Further contact options: Contact page

13. Changes

We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of the website after changes constitutes acceptance of the updated policy where permitted by law.